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Thomas Cook, SOTC Travel launch unique visa rejection cover
Apr-20-2026

Thomas Cook (India) and its group company SOTC Travel have launched a unique trip cancellation due to visa rejection cover - a pioneering, groundbreaking insurance solution that safeguards travellers against financial losses arising from visa rejections. With this launch, the companies’ have become pioneers in the travel space in the country, to offer dedicated insurance backed coverage for visa rejections.

Responding to a long-standing customer concern around non-refundable losses in the event of visa denials, both companies have introduced this unique protection to offer greater reassurance and financial security. The product is underwritten by ICICI Lombard.

Under this cover, if a customer’s visa application (other than immigrant or employment visa), is rejected, the company shall indemnify the Insured for non-recoverable advance payments towards accommodation and travel, including applicable official cancellation charges. This ensures travellers are protected against unforeseen financial setbacks, strengthening the company’s & SOTC’s overall value proposition across segments. The Trip Cancellation due to Visa Rejection Cover is available across Group and FIT tours as well as MICE and corporate travel businesses, offering comprehensive protection across customer categories.

Thomas Cook (India) is the leading omnichannel travel company in the country offering a broad spectrum of services including foreign exchange, corporate travel, mice, leisure travel, value added services, and visa services.

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