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Firstsource Solutions launches Agentic AI Studio
Mar-06-2025

Firstsource Solutions has launched its Agentic AI Studio, a solution designed to transform the future of work. As part of the transformative Firstsource relAI suite of AI-powered platforms, solutions, and services, the Agentic AI Studio revolutionizes human work by breaking it down into specialized tasks executed by AI-driven agents-each with a defined role and purpose. These intelligent AI task models work in harmony, seamlessly orchestrating processes for greater efficiency and precision. By adopting this unified approach, organizations can harness the power of collective intelligence, driving transformative innovation, operational excellence, and superior business outcomes- all while ensuring responsible AI deployment.

The Agentic AI Studio is a manifestation of Firstsource’s UnBPO directive - of integrating AI into operations and democratizing access, of reimagining the Who (employees, gig workers, AI agents), How (task allocation), and What (skills) is crucial for the future of work.

Firstsource Solutions is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry.

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